A boutique digital marketing company is seeking a go-getter to support the day-to-day operations through client management and support for the director. Strong skills in digital marketing are required.
Ideally, you will work between the directors home office in Toorak, our office in Southbank (when needed) and remotely.
The ideal candidate must be able to work independently, problem-solve and is happy to follow directions when asked. It is essential the candidate is confident handling phone calls, emails and constructive feedback from clients.
Our dream team member is type-A, loves sausage dogs and never misses a deadline or drops a ball!
YOU'LL BE EXPOSED TO A WIDE VARIETY OF TASKS AND THE NEED TO PROBLEM SOLVE ON A REGULAR BASIS, BUT HERE'S AN IDEA OF WHAT THIS ROLE WILL INVOLVE DAY-TO-DAY:
Maintaining and creating systems and processes to ensure efficient operation of the business.
Keeping our project management tool, asana up to date.
Ensuring all clients projects are on track e.g. content is produced by the set date, the client has approved content, updates to content have been made.
Building strong relationships with our clients.
Maintaining an overview of the business to ensure 'no balls are dropped'.
Onboarding new clients.
Collecting reviews from current clients
Checking all clients social media - responding to key comments, questions and asking the client when information is needed.
Management of the inboxes. Responding to all emails and enquiries in a timely manner.
Handling the phone.
Posting to clients social media accounts when manual posting of videos, stories and multiple images is required.
Creating social media content.
Updating ads and websites as needed.
Checking reports produced and writing a brief insights section as well as an overview video when required.
Checking social media and sending content plans to clients.
Writing the occasional blog post for clients (or coordinating and proofing, content written)
Booking in podcast interviewees.
Attending client calls when needed (pre-scheduled client call meetings).
Creation of Mailchimp newsletters for clients when required.
Protecting the director's time and energy.
Jumping in and getting hands-on with executing marketing plans and strategies as needed.
Auditing our current client accounts and providing recommendations.
A background in marketing and a passion for digital
Ability to write captions for social media, ads and copy for blog posts
Experience with Facebook ads manager
Strong attention to detail
Familiar with canva
Ability to manage multiple clients and projects at once
Good phone and email manner
'Can-do' attitude and ability to be self-driven and problem solve
Google ads experience
Google analytics experience
Lead generation advertising skills
WHY WORK WITH US?
There's plenty of companies to work for, but not many that work as a small, highly independent team, with an incredible culture of getting things done. Here's a handful of the reasons why our team chooses to work with us.
Flexible work locations
Work from home, at the directors, home office or our office in Southbank, supported by an incredible remote workforce across the globe.
We LOVE our clients and know you will too. We service businesses all across Australia, the US, the UK and New Zealand.
Dynamic projects & culture of innovation
We're never short of an idea or a project to get to work on.
App & Technology Stack
The latest apps for internal collaboration, automated sales processes and CRM to make your role a breeze.
The chance to work with people who are passionate about growing, learning new skills and making great things happen.
Contract rate - $30 per hour
25 hours per week to begin with the view of moving to full-time within three-months.
Monday - 9am - 5pm in office
Tuesday - 10 am - 3 pm in office
Wednesday - 4 hours across the day (remote)
Thursday - 10am - 3pm in office
Friday - 2 hours across the day (remote)
Saturday - 1 hour in the morning to check in on emails, client accounts and any work delivered on Friday evening.
You must have your own laptop, an ABN and be able to invoice us for your time each week.
Please contact Sonya at firstname.lastname@example.org with your application using the subject line ‘Job opening - April 2019’.